At Paramedic Shop, our priority is to ensure your order arrives safely and promptly. We strive to dispatch all orders within 24-48 hours. Orders placed over the weekend or on a public holiday will be shipped on the next business day.
Within Australia
We offer shipping within Australia via AusPost Parcel Post and Express Post on a weight-based per-shipment basis. Enjoy Free Shipping on Australian orders over $400. Shipping rates vary depending on the weight, size, and destination of your order. Accurate shipping costs and options will be calculated at checkout.
Delivery times for AusPost Parcel Post depend on the destination address. For an estimated delivery timeframe, please refer to the AusPost Delivery Calculator using Ingleburn NSW 2565 as the origin location.
If you require faster delivery, select Express Post at checkout for delivery within 1-2 business days to locations within the AusPost Express Post network. All shipments include online tracking via the AusPost website and app, ensuring you can monitor your delivery every step of the way.
Local Pick Up
We offer local order pickup from our warehouse in Ingleburn, Sydney, NSW. To arrange a Local Pickup, please call us at 02 8004 5557 to place your order over the phone. Currently, we are unable to accept Local Pickup orders through our online store.
Important: Please do not visit the warehouse unless your order has been processed and confirmed over the phone. Our warehouse does not facilitate in-person ordering, payment processing, or product browsing. When collecting your order, please adhere to our safety instructions and exercise caution, as forklifts operate in this area. Your safety is our priority.
The address for collection of orders is
Fastrack 3PL
Unit 1, 3 Slater Road
Ingleburn NSW 2565
Urgent collect orders please call 02 8004 5557.
New Zealand Orders
At Paramedic Shop, we offer shipping to New Zealand through AusPost/NZPost on a weight-based per-shipment basis, with optional insurance available via AusPost. Shipping rates vary depending on the service selected, as well as the weight and size of the item. Accurate shipping and insurance options will be calculated at checkout.
Please note that insurance options are available at checkout. Paramedic Shop cannot accept responsibility for items shipped without insurance.
Delivery times vary based on the selected service and your location in New Zealand, with most shipments arriving within 2-10 days. For a more specific estimate, please feel free to contact us at Shipping & Handling. All shipping services include online tracking through the AusPost and NZPost websites and apps, allowing you to monitor your shipment every step of the way.
International Orders
At Paramedic Shop, we offer international shipping via AusPost on a weight-based per-shipment basis, with optional insurance available through AusPost. Shipping rates vary based on the selected service, as well as the weight and size of the item. Accurate shipping and insurance options are calculated at checkout.
Please note that insurance options are available at checkout. Paramedic Shop cannot assume responsibility for items shipped without insurance. Delivery times vary depending on your location, with most shipments arriving within 2-14 days. For a more specific estimate, please contact us at Shipping & Handling.
All international shipments include online tracking through the AusPost website and the local postal service in your country, ensuring full visibility of your order’s progress.
We strive to deliver your order efficiently and promptly. However, please be aware that any customs duties, taxes, or additional fees imposed by the destination country’s authorities are the responsibility of the recipient.
